Administrative Assistant

Direct report:

Management

Responsibilities

• provide general administrative and clerical support including mailing, scanning, faxing and copying to management
• maintain electronic and hard copy filing system
• open, sort and distribute incoming correspondence
• perform data entry and scan documents
• assist in resolving any administrative problems
• run company’s errands to post office and office supply store
• answer emails/calls from customers regarding their inquiries
• prepare and modify documents including correspondence, reports, drafts, memos and emails
• schedule and coordinate meetings, appointments and travel arrangements for Managers
• Maintains workflow by studying methods; implementing cost reductions; and developing reporting procedures.
• Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes.
• Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities.
• Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
• Provides information by answering questions and requests.
• Completes operational requirements by scheduling and assigning administrative projects; expediting work results.
• Maintains professional and technical knowledge
• Contributes to team effort by accomplishing related results as needed.

Qualifications:

• Excellent written and oral customer interaction skills. Ability to adapt and respond to various/unique implementation situations, manage customers expectation, resolve issues that arise, and ensure customer enters NexGen relationship with a positive implementation phase.
• Must be motivated and interested in learning about our business and interested in growing our business.
• Reporting Skills, Administrative Writing Skills, Microsoft Office Skills, Managing Processes, Organization, Analyzing Information , Professionalism, Problem Solving, Supply Management, Inventory Control, Verbal Communication

Education, certification preferred:

Bachelor’s Degree in a related field

Special Knowledge/skills:

• Experience working with persons from diverse cultural.
• Must be HIGHLY motivated.
• Must be flexible and adaptable to meet the needs of a fast growing company working and supporting financial markets customers.